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Give your customers exactly what they’re looking for
From technical specifications to product comparisons, Tixa’s AI Agent acts like your best advisor. It guides customers to the right solution in seconds — saving your support team time and increasing conversions.
See how AI advises like your best agent
Trusted by support teams worldwide
The Bottleneck
Distribution is fast.
Support is slow.
In the B2B world of faucets and fittings, a 2-day delay in technical support can mean a lost project or a frustrated dealer. Manual support simply can't scale with your distribution network.
48hr Response Times
Dealers wait days for technical specs or warranty approvals, stalling sales and frustrating customers.
Overwhelmed Support
Support teams are buried under repetitive inquiries about SKU compatibility and installation guides.
Policy Inconsistency
Manual processing leads to inconsistent warranty decisions and unauthorized returns.
Comparison
The right advice makes the sale
Hesitation kills sales. With Tixa, your AI Agent gives customers quick, relevant recommendations that build trust and make the decision easy — at any hour, at any scale.
Without Tixa
Confusing options
No guidance
Abandoned decision
Average Resolution Time
With Tixa
Quick advice
Relevant recommendations
Confident purchase
Average Resolution Time
How Tixa handles product and technical advice
Your AI Agent follows the exact same steps your best sales advisor would — and does it at scale.
Customer asks for advice
They’re not sure which product or specification fits their needs and reach out for help.
Customer asks for advice
They’re not sure which product or specification fits their needs and reach out for help.
AI interprets intent
The AI Agent understands what they’re actually looking for — whether it’s product type, specification, application, or budget.
AI interprets intent
The AI Agent understands what they’re actually looking for — whether it’s product type, specification, application, or budget.
AI pulls product data
The AI Agent searches your product catalogue, technical documentation, and reviews to find the best match.
AI pulls product data
The AI Agent searches your product catalogue, technical documentation, and reviews to find the best match.
Explain the product
AI highlights key features, specs, and comparisons so the customer feels confident in their decision.
Recommend a product
AI suggests the product that best fits the customer’s stated needs — specific, not generic.
Upsell or cross-sell
When relevant, AI recommends complementary products or upgraded alternatives.
Turn product questions into more sales with AI
Understand customer application / use case context
Search product catalogue and technical documentation
Match products to specifications automatically
Compare multiple products for the customer
Reference peer use cases and reviews
Provide technical specifications on demand
Recommend complementary or upgraded products
Handle catalogue questions 24/7 without added headcount
Escalate complex technical queries with full context
“With Tixa, we automatically resolve the majority of our support queries each year.”
Success Story
Flusso Faucets
How a leading faucet manufacturer automated support for 1,200 dealers across North America.
Case Study
Scaling Support Without
Scaling Headcount.
Flusso Faucets faced a critical challenge: their dealer network was growing 20% YoY, but their support team couldn't keep up. By implementing Tixa, they automated 92% of technical inquiries, allowing their team to focus on high-value projects.
65%
Cost Reduction
< 2m
Response Time
92%
Resolution Rate
More ways Tixa reduces support workload
From shipment tracking to refunds, your AI Agent handles high-volume cases quickly, fairly, and in your brand voice.
Turn product questions into more sales with AI