Privacy Statement

1. Introduction

Tixa (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Statement explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

We may collect information about you in several ways, including:

• Personal Data: Name, email address, company name, and job title when you submit a form or request a demo.
• Usage Data: Browser type, IP address, pages visited, time spent on pages, and other diagnostic data automatically collected via cookies and analytics tools.
• Communication Data: Records of correspondence if you contact us directly.

3. How We Use Your Information

• To provide and maintain our service
• To respond to your inquiries and demo requests
• To send you relevant marketing communications (only with consent)
• To analyse website usage and improve our service
• To comply with legal obligations

4. Data Sharing

We do not sell your personal data. We may share information with trusted third-party service providers who assist us in operating our website and conducting our business, provided they agree to keep this information confidential. These include analytics providers, email service providers, and hosting services.

5. Cookies

We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie preferences through your browser settings or our cookie consent banner. Essential cookies are required for the website to function properly and cannot be disabled.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

7. Data Retention

We retain your personal data only for as long as is necessary for the purposes set out in this Privacy Statement. When we no longer need your data, we will securely delete or anonymize it.

8. Your Rights

Under the GDPR and other applicable data protection laws, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your personal data
• Object to processing of your personal data
• Request data portability
• Withdraw consent at any time

9. Contact Us

If you have questions about this Privacy Statement or your personal data, please contact us at team@addtixa.com.